We aim to dispatch all goods that are in stock within 2-3 working days from the order date, 3-10 working days for international shipments. Where applicable the customer is responsible for any duty and taxes that may occur. If the item is returned back to us it is the customers responsibility to pay for the redelivery. For international orders, customers are responsible for all customs charges. Please note that once your order is posted, it is your responsibility to get in touch the carrier if your product needs to be redelivered to you. 

*COVID-19 Update*

Domestic orders are still shipping with the possibility of slight delays. International shipping is operating with expected delays. 



Is your order trackable?

Yes. If you have not received your tracking number, please get in touch store@yinkailori.com

Can you book a time slot?

Unfortunately our courier cannot offer this service.