SHIPPING

Share love and joy this festive season. Place your YIO order by the cut-off dates below to ensure it arrives in time for the holidays.

UK
Standard - Sun 17th Dec
Express - Tues 19th Dec

INTERNATIONAL
Europe Express - Tues 12th Dec
US/ROW Express - Tues 5th Dec

UK DELIVERY

- Standard (2-3 working days): £5.95, free on orders over £150
- Express (1-2 working days): £9.95

For express delivery, to ensure same-day dispatch place your order before 3pm Monday - Friday. Any orders placed after 3pm will be dispatched the next business day.

INTERNATIONAL DELIVERY

YIO delivers worldwide with the help of our couriers. For international orders, customers are responsible for all customs charges.

EUROPE

- Standard (2-6 working days): £15
- Express (2-4 working days): £30

USA

There are no duties to the USA for orders up to $800.

- Standard (6-12 working days): £30
- Express (3-6 working days): £40

REST OF WORLD

- Standard (6-12 working days): £30
- Express (3-6 working days): £40

For express delivery, to ensure same-day dispatch place your order before 11am Monday - Friday. Any orders placed after 11am will be dispatched the next business day.

Stay up-to-date and track your YIO delivery using the tracking number in your confirmation e-mail. If you have not received one, please get in touch at store@yinkailori.com.

We are unable to cancel or make any amendments to an order once it has been placed.

Larger items such as the YIO stools and pouffe are only available to be shipped within the UK.

RETURNS

If you change your mind, there’s no need to worry! We offer a 14-day returns policy – you’ll just need to cover the return shipping fee. Visit our returns page for more details.