We aim to dispatch all goods that are in stock within 2-3 working days from the order date, 3-10 working days for international shipments. Where applicable the customer is responsible for any duty and taxes that may occur. If the item is returned back to us it is the customers responsibility to pay for the redelivery. For international orders, customers are responsible for all customs charges. Please note that once your order is posted, it is your responsibility to get in touch the carrier if your product needs to be redelivered to you.
Royal Mail recommended last ship dates before Christmas
Due to Royal Mail strikes please note the following dates are a guide only.
Wednesday, 14th Dec (1st Class)
Thursday, 1st Dec - Greece, Eastern Europe, Turkey
Saturday, 3rd Dec - Czech Republic, Finland, Italy, Poland, Sweden, USA, Canada
Monday, 5th Dec - Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
Wednesday, 7th Dec - Belgium, France, Luxembourg
Is your order trackable?
Yes. If you have not received your tracking number, please get in touch firstname.lastname@example.org
Can you book a time slot?
Unfortunately our courier cannot offer this service.