We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

To start a return, you can contact us at store@yinkailori.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please send exchange items tracked to:

Yinka Ilori Studio
Unit 2
59 Gorst Road
London
NW10 6LS 
UK

You can always contact us for any return question at store@yinkailori.com

Please note we do not provide free returns shipping.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned like our socks, prints and our rugs.

Exchanges

Goods can be exchanged within 7 days of receipt. Please contact us on store@yinkailori.com to request an exchange. If your exchange item is less the value of the original, we will issue a credit note for the difference.

Once we receive the item, please allow 7 working days for us to process your exchange. Exchanges are void if the product has been damaged or dirty from use.